Introduction

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AW Concept (Hong Kong) Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, www.awconcept.hk (the “Website”), and use our services (the “Services”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our Services. In case of any discrepancies, please refer to the English version of this Privacy Policy.

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Information We Collect

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We may collect information about you in various ways. While using our Website, you may be asked to provide personal information such as your name, email address, phone number, billing address, and shipping address when you register for an account, place an order, or contact us. We may also collect non-personal information about you whenever you interact with our Website. This may include your IP address, browser type, operating system, referring URLs, page views, and the dates and times of your visits. We may use cookies and similar tracking technologies to enhance your experience on our Website. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Website may not function properly.

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How We Use Your Information

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We may use the information we collect from you for various purposes. This includes processing transactions and managing your account. We may use your information to improve our Website and Services and to communicate with you about your account, orders, and promotions. We may send you marketing communications, with your consent, and respond to your inquiries and provide customer support. We may also use your information to comply with legal obligations.

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Disclosure of Your Information

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We may share your information in several situations. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or a government agency. If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

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Security of Your Information

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We take reasonable measures to protect the information we collect from loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is entirely secure, and we cannot guarantee its absolute security.

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Your Rights

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Depending on your location, you may have certain rights regarding your personal information. This includes the right to access the personal information we hold about you, the right to request correction of inaccurate personal information, the right to request the deletion of your personal information, the right to object to or restrict the processing of your personal information, and the right to withdraw consent where we rely on consent to process your personal information. To exercise these rights, please contact us using the contact information provided below.

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Third-Party Websites

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Our Website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

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Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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Contact Us

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If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at info@awconcept.hk.